General Service Disruption - CloudFare

Incident Report for Keller Cloud

Resolved

Great news! Our Engineers have implemented a fix that has restored access to the KW sites affected by the CloudFare outage.

For additional information, please see our KW Status page at status.kw.com.

Thank you again for your patience while we worked to restore service.

- The KWRI Tech Team

Posted Nov 18, 2025 - 09:19 CST

Identified

We are experiencing intermittent service delays and disruptions as a result of the Cloudfare outage.

We will continue to monitor the situation closely and provide updates along the way.

For additional information, please see the Cloudfare Status Page (cloudfarestatus.com) along with our KW Status page at status.kw.com.

We truly appreciate your patience.

- The KWRI Tech Team

Posted Nov 18, 2025 - 07:42 CST

This incident affected: Command Platforms (Command, Connect, Command MC) and Command System, CommandMC.