Command Service Notification - Third Party Service Disruption Degrading Command Performance

Incident Report for Keller Cloud

Resolved

This incident has been resolved.
Posted Jun 12, 2025 - 15:08 CDT

Monitoring

Issues with Command should now be resolved. There may still be lingering issues within KW.com. We are still monitoring this.
Posted Jun 12, 2025 - 14:55 CDT

Update

We are continuing to investigate this issue.
Posted Jun 12, 2025 - 14:02 CDT

Investigating

We are currently investigating and reporting a service disruption that may be affecting over all Command system performance.

Details: We are aware and investigating a service disruption with Google that is resulting in Command loading and performance issues.

We are deeply sorry for the disruption and will continue to post updates until it is resolved. For the latest information, please see our KW Status Page at status.kw.com.

We appreciate your patience in the meantime.

- The KWRI Tech Team
Posted Jun 12, 2025 - 13:27 CDT
This incident affected: Command Platforms (Command, Connect, Command MC), KW Consumer (KW.com), and Command System, CommandMC.