Update - Maintenance has been completed successfully. Reports are currently accessible for users, and performance appears improved. We will continue monitoring performance throughout this week.

We appreciate your patience.

- The KWR, LLC Tech Team

Jan 12, 2026 - 09:10 CST
Monitoring - Reports are currently accessible and loading for users. We’re continuing to monitor performance, as some reports may still load slower than expected.

We are deeply sorry for the disruption and will continue to post updates until it is fully resolved. For the latest information, please see our KW Status Page at status.kw.com.

We appreciate your patience in the meantime.

- The KWR, LLC Tech Team

Jan 07, 2026 - 08:55 CST
Investigating - We are currently investigating a service disruption that may be affecting the ability to access Reports.

Details: We are aware and investigating a service disruption that is affecting loading of reports and general access.

We are deeply sorry for the disruption and will continue to post updates until it is resolved. For the latest information, please see our KW Status Page at status.kw.com.

We appreciate your patience in the meantime.

- The KWRI Tech Team

Jan 06, 2026 - 13:48 CST
Monitoring - We’ve deployed a fix that should resolve loading issues for Reports.

Users should now be able to access and load reports. We’re monitoring to ensure the degraded loading issue is resolved.

We are deeply sorry for the disruption and will continue to post updates until it is resolved. For the latest information, please see our KW Status Page at status.kw.com.

We truly appreciate your patience while we continue restoring services.

- The KWRI Tech Team

Jan 06, 2026 - 12:26 CST
Update - We are continuing to investigate this issue.
Jan 06, 2026 - 11:57 CST
Investigating - We are currently investigating a service disruption that may be affecting the ability to access Reports.

Details: We are aware and investigating a service disruption that is affecting loading of reports and general access.

We are deeply sorry for the disruption and will continue to post updates until it is resolved. For the latest information, please see our KW Status Page at status.kw.com.

We appreciate your patience in the meantime.

- The KWRI Tech Team

Jan 06, 2026 - 11:54 CST
Investigating - We are currently aware of a degradation in performance related to Command Guest User accounts.

Details: Currently, when trying to access the marketing profile from a Guest User Command account, it will result in an infinite loading loop. The expected result is that this section is not available to Guest User accounts and the page will state this.

We are deeply sorry for the disruption and will continue to post updates until it is resolved. For the latest information, please see our KW Status Page at status.kw.com.

We appreciate your patience in the meantime.

- The KWRI Tech Team

Jan 08, 2026 - 10:01 CST
Command System Operational
Command Platforms Operational
Command Operational
Connect Operational
Command MC Operational
Command Applets Degraded Performance
Home Operational
Contacts Operational
Tasks Operational
Smartplans Operational
Referrals Operational
Opportunities Operational
Campaigns Operational
Reports Degraded Performance
Designs Operational
Listings Operational
Consumers Operational
Connect Applets Operational
Training Operational
Home Operational
Scripts Operational
CommandMC Applets Operational
90 days ago
100.0 % uptime
Today
Recruits Operational
Opportunities Operational
Reports Operational
Home Operational
Tasks Operational
Smartplans Operational
Agents Operational
Directory Operational
Sites Operational
Accounting Operational
90 days ago
100.0 % uptime
Today
Transactions CMC Operational
90 days ago
100.0 % uptime
Today
KW Consumer Operational
KW.com Operational
Legacy Operational
Legacy tools: WinMORE, myKW, KWLS 1.0, Reports Operational
CommandMC Operational
90 days ago
99.67 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 14, 2026

No incidents reported today.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

Unresolved incident: Command Reports Service Notification.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

Unresolved incident: Guest User Performance Degradation.

Jan 7, 2026
Jan 6, 2026
Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.