Resolved -
An incident that may have affected your Command account has been resolved.
Details: We are happy to report the incident generating Command/Connect login issues has been resolved and account access is restored.
Thank you again for your patience while we worked to restore service.
- The KWRI Tech Team
Apr 15, 15:52 CDT
Monitoring -
We’ve deployed a fix that should fix the login issues experienced in Command and myKW.
Users should now be able to log in successfully. We’re continuing to monitor this fix to ensure stability.
We apologize for the disruption and will continue to post updates until it is resolved. For the latest information, please see our KW Status Page at status.kw.com.
We truly appreciate your patience while we continue restoring services.
- The KWRI Tech Team
Apr 15, 11:24 CDT
Investigating -
We are currently investigating a service disruption that may be affecting your ability to login to your Command account.
Details: We are aware and investigating a service disruption that is affecting the ability to login to Command.
We are deeply sorry for the disruption and will continue to post updates until it is resolved. For the latest information, please see our KW Status Page at status.kw.com.
We appreciate your patience in the meantime.
- The KWRI Tech Team
Apr 15, 10:41 CDT